Kinder Pocock – Clarity Member of the Month: July

The Clarity member of the month for July is…Kinder Pocock! Sharon and the team have made remarkable progress and fully deserve the award. We caught up with Sharon this week.

Tell us a bit about you – what motivates you, what’s your ‘why’, what do you enjoy outside of your accounting firm. 

I do love supporting my clients and my team, and sharing information with them. I set up Kinder Pocock to offer small businesses the service they need and want to help them be successful. Whatever that might mean to the business owner!

Outside of work I love Zumba! It is such good fun, and a great stress reliever. I also love reading (can’t go to sleep without reading first) and going for walks with my boys.

Looking forward, what do you think is possible for your firm in the next 12 months and beyond?

We have so much potential to support our clients in getting back on track and growing their businesses. I’m feeling very positive about the team that I’m growing, who all love to engage with each other and our clients.

We’ve made some changes over the last year which are going to enable us to scale more sustainably and to provide the services that we want to deliver.

Clarity is providing a large part of the structure, framework and education to help us do that.

What progress or changes have you made in your firm over the last month? 

Building the right team – this includes hiring the right people, but also promoting and developing the existing team members into the right roles.

We’ve also had some invaluable Clarity calls and conversations with clients, which has helped us to understand them and their goals better. No pun intended, but it really has helped them to have clarity and focus in what they want to achieve.

I genuinely believe that everyone should have a Clarity Action Plan. Even we do at Kinder Pocock, which Sam from Clarity holds me accountable for!

You’ve regularly attended the Clarity member-exclusive events. How useful have they been for you and your firm and what do you particularly like about the format?

They’re mega useful because Clarity encourage everyone to get involved. It’s not the kind of webinar you can have on in the background. But this encourages me to share more, and to get more out of the events, and take action.

Hearing how other progressive accounting firms are dealing with their challenges and being successful is so insightful. Every session we come away with something new to think about and focus on.

I know you recently took part in our Clarity workshop series. You’ve been a Clarity member for a long while now; what made you go on the series, and what effect has it had on you/your team?

Jo and I attended the Thrive Workshop. This basically kicked us into action, as it gave us that much more of an understanding of how the software works and what’s possible. It also gave us challenges, and ways of having the right conversations with clients.

It’s also given us both loads more confidence to do this! The change I’ve seen in Jo over the last couple of months has been incredible to see. Part of that is down to getting involved with Clarity and being encouraged to hold impactful meetings with clients.

What would you say to someone who was thinking about signing up to Clarity? 

Sign up, be proactive and take action! If you’re not sure, attend one of the Getting Clear Workshops, so that you get the most out of Clarity from the very start. Then get involved with the member events.

It’s super easy to use, and the framework means that the rest of the team can get involved. This stops the accounting partners/directors from being the bottle neck. This ultimately means you can support more clients with the tailored help they need.

You can check out the Clarity workshops here: https://pages.clarity-hq.com/workshop