Sean is proud of his Scottish roots, never takes himself too seriously and so likes to enjoy and have fun at work. Improving businesses, designing customer centric services and change management are what really make Sean tick.
Meet our Head of Member Success
Sean Smith Degree in Accounting and Finance
Degree in Accounting and Finance
Background
Sean has worked in the accounting tech space for 7 years now, 3.5 years at Free Agent and 3.5 years at Xero.
Sean joins Clarity with a wealth of experience in member success, business improvement, customer centric design and change management. He also has a degree in Accounting and Finance, which he used for a short time in practice accounting.
Inside Clarity
At Clarity, Sean heads up the member success team, which work with you from day one to help you achieve your firm and personal goals.
He and his team take the stress out of implementation for you and provide comprehensive education, systems and guides. Allowing you to focus on what you do best – driving your firm forward.
But the support from Sean and the Clarity member success team goes beyond just advisory. The team are a mix of qualified chartered accountants and tech specialists, with many years of experience in helping firms become more successful. They can speak your language, relate to your obstacles and challenges, and most importantly, help you overcome them to build profitable revenue within your accounting firm.
Sean will hold you accountable to your agreed actions to help you reach your potential amidst a world of distraction.
Outside Clarity
Outside work, Sean is a keen tennis player. He was ranked in the top 10 Scottish Under 18’s and GB top 100 as an adult. Sean was awarded an international sports scholarship at Stirling University to play tennis, and still plays regularly for a local club.
Sean is currently based in the Peak District, which he loves because he can go for walks in nature whenever a quick break is needed. It also reminds him of Scotland, where he spent much of his youth exploring the highlands.
Why Clarity?
“I’m passionate about improving accounting firms; their systems and the services they deliver. I also enjoy promoting customer centric design and generally using the best technology to achieve a goal as efficiently and effectively as possible. A self professed psychologist, I love reading books and listening to podcasts about change management and how people behave and what makes them tick. So I am excited to put my skill to use, helping Clarity members create wildly exciting accounting firms!”